Eligible reasons only — We accept returns/exchanges solely for defective products or wrong items delivered. "Didn't fit" or "didn't like it" are not valid reasons.
7-day window — Raise your request within 7 days of delivery with your Order ID and clear photos of the issue.
We cover return shipping — If your return is approved, Kuro Republic bears the return shipping cost entirely.
Refund options — Choose between refund to original payment source (Razorpay gateway charges excluded) or full store credit with zero deductions.
COD partial payment is non-refundable — No exceptions, including cancellations or refused deliveries.